On-Site Copy Center Makes Your Life Easier

Self-Serve Copying, Scanning, and Network Printing

The full color copier on the first floor also has a scan to USB function which allows you to scan multiple pages into a single PDF file, assign a file name, and save it to your USB drive.  This copier can also be configured as a network printer via your office LAN connection.  Your color or black-and-white print jobs can be password protected and retrieved from the copier securely at your convenience.

In-House Copy Services

We can also print your multiple page documents for you.  Just email us your document, or bring it to us on disk or USB, and we will take care of getting it printed and delivered to you.

If you don’t want to spend your time standing at the copier, just turn your copy project over to one of your PPEC staff members, and we will make sure it gets done for you – no worries, no hassles!

We offer Business Services that can help lighten your workload

In the world of business, impressions are everything. From the business card you hand to a prospective client to the proposal package for a million-dollar deal, Perimeter Park’s available business services can make sure your business image will always make you stand out from the crowd.

We can help design and print your business letters, forms, brochures, and all types of presentations. We can also quickly and efficiently assist you with faxing, printing, copying, scanning, laminating, shipping, and mail services.  Practically everything you need for any project is available on-site already – all you have to do is walk down the hallway or send us an email!


Nashville office space - business center services


Our Goal

Our goal is to provide you with the best quality work possible and the quickest turnaround time available, all at a fair price.

Many of these services are also available on a walk-in basis. Contact us for more details!

Can’t We All Just Get Along? Creating a Culture of Customer Service Within Your Company

Internal customer service – the service provided to fellow employees and other departments with your own organization, suppliers, and other vendors – is a key factor in determining whether or not your company will be able to provide exceptional customer service to your patrons.  How employees interact with co-workers, colleagues, and vendors is a good indicator of how they will interact with your customers.   If a receptionist is consistently rude to your delivery man, chances are she will be rude to your client at some point.

Particular attention should be paid to stressing the importance of inter-office customer service.  Company success depends not only on helping your customers, but on employees working together to help each other succeed.

 Office Workers Clapping at Office Party

Here are some things I’ve learned about creating a service culture within an organization:

Forget treating colleagues like customers.  That only works if you treat your customers well.  Treat colleagues like YOU want to be treated.  I once worked for an organization that treated neither their customers nor their employees well.  This lack of internal cooperation and customer service resulted in a “me versus them” atmosphere that was incredibly stressful, decreased morale significantly (destroyed would actually be a better word), caused several volunteers to quit, and eventually led to myself and several other staff members resigning and leaving the organization.  The end result was that the success of both organizations suffered.

Consistently go beyond what is expected of you.  Turn projects in early.  If you see something out of place, fix it.  Help coworkers or other departments when able.  At the organization I previously mentioned, I was not allowed to help a sister organization with projects, even if my own work was done.  There was a one-sided power struggle going on that was completely childish and unnecessary.  My employer would rather I sit at my desk with absolutely nothing to do than spend any time assisting the other organization.  And told me as much.

Instead of viewing interruptions as inconveniences, try to see them as chances to help someone else be successful.  But be sure you can identify the difference between a necessary interruption (helping a coworker find information) and an unnecessary one (gossip).  Find ways to swiftly, yet tactfully, avoid or redirect unnecessary interruptions.

Respect the time and workload of others.  Take the initiative to look up information yourself first instead of constantly asking others by default.  By only asking questions that you can’t readily find the answer to, you will help your colleagues to view the interruption as necessary and not an inconvenience.

On the other hand, part of being a good coworker is building relationships.  It is okay to occasionally chat about family and personal issues, but make sure to set appropriate limits so that personal discussions do not detract from the work day.  And if you know that your colleague is extremely busy or facing a deadline, send an email instead or wait until later to bring them up-to-date on your personal news.

Hearing “thank you” never gets old.  People want to feel seen and appreciated.  Just because it is someone’s job to do something doesn’t mean you don’t need to thank them for doing it.  Feeling appreciated goes a long way, and can be the difference between a person hating their job or loving it.


What are some of your best tips for fostering good employee relations?

Five Things You Should Never Say at Work – via Yahoo!/Monster

According to Catherine Conlan, Monster Contributing Writer, these are the five things you should NEVER say at work:

It’s all your fault.

It’s all my fault.

It’s not fair.

That’s not my job.

Don’t tell so-and-so, but . . .

Click here to read the entire article and find out why.

Does Your Company Have a Customer Service Oriented Culture?


Successful companies know that there is great value in building strong professional relationships with customers.  It is easier and less expensive to retain current customers than it is to find new ones.  Companies that recognize the need to work harder in offering good customer service are the ones that will ultimately succeed.

In its most basic form, customer service is knowing and meeting your customers’ needs.  But having customers who are simply satisfied is no longer enough.  You want your customers to feel loyalty to your business.  That is what will keep them from even thinking of trying something else and keep them coming back to you.  Building customer loyalty takes time, commitment, and hard work.  But most of all, it requires building a personal relationship between you, your staff, and the customer.  When your customers know that you care about them as individuals their sense of loyalty to you will grow.

Creating a culture that is customer service oriented takes commitment from both managerial staff and employees.    Customers expect the same level of service from every business they patronize, so it is important to implement a uniform customer service policy and train your employees to abide by that policy.  No matter what, though, management is responsible for setting the tone for the company.  If management doesn’t really care about customer service it will show, and that attitude will transfer to employees.

Follow these simple steps, and you will be on your way to fostering a customer serviced-oriented culture at your company:

  1. Start at the top with leaders committed to customer service.
  2. Identify current employees who are also committed to customer service and use them to help motivate others.
  3. Be prepared to commit the necessary resources – time, money, technology – to achieve your goal.
  4. Hire the right people and be ready to replace those that cannot – or will not – be retrained.
  5. Empower your employees with the ability to make on-the-spot decisions based on given situations, within pre-established guidelines.
  6. Make training – both initial and on-going –  a priority.

Cascado, Debra C. “Creating a Customer Service Culture.” Medscape Business of Medicine. 24 April 2000. < http://www.medscape.com>.

Allen, John. “Creating a service-oriented company takes commitment.” Houston Business Journal. 10 April, 2009. <http://houston.bizjournals.com>.